The group IT Administrator will work closely with both; Group IT Director and Local IT Team as a support resource for the IT Infrastructure of the whole Group including the Server administration, Network setups and monitoring, the cybersecurity and IT resources availability.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Server administration
- Cloud resources administration
- Network administration
- Platform’s monitoring
- Cybersecurity
- L2 and L3 Support for the local IT Managers
OTHER DUTIES AND RESPONSIBILITIES
- Provide the necessary support for the local users based in Casablanca
- Ensure the remote support for the Group Managers across the group
- Ensure the Datacenters maintenance
- Collaborate for the application of the group IT polices at all NETIS Group companies.
SUPERVISORY RESPONSIBILITIES
- Provide the necessary support and training for the new staff
- Coordinate with SCM Teams and 3rd party involved on any specific IT projects
KEY PERFORMANCE INDICATORS
- IT Service management KPIs
- Cybersecurity indicators
- Service (servers & Network) availability
MINIMUM REQUIREMENTS / QUALIFICATION
- Bachelor degree or Master degree in IT systems or Network field
- Certifications would be a plus: CCNA, CCNP, MCSA, MCSE, NSE, ISO, COBIT, ITIL
EXPERIENCE
- At least 3 years experiences in IT system and network administration
KNOWLEDGE
- Strong problem-solving and trouble-shooting skills
- Multi-site environment
- Fluent English-speaking level
SKILLS & ABILITIES
- Good practice of the Microsoft infrastructure environment
- Comfortable with Could and Hybrid environment
- Azure and O365 platform’s administration
- Excellent level in Active Directory and related services
- Ability to troubleshoot Linux and Windows servers
- Experience with Firewalls and Cybersecurity in general
- Backup systems knowledge is a plus
PERSONAL ATTRIBUTES
- Personal attributes
- High degree of Integrity
- Initiative, creative & innovative
- Excellent Communication Skills
- Ability to multi-task
- Team player
- Reliable and proactive
