Group IT Administrator

The group IT Administrator will work closely with both; Group IT Director and Local IT Team as a support resource for the IT Infrastructure of the whole Group including the Server administration, Network setups and monitoring, the cybersecurity and IT resources availability.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

  • Server administration
  • Cloud resources administration
  • Network administration
  • Platform’s monitoring
  • Cybersecurity
  • L2 and L3 Support for the local IT Managers

OTHER DUTIES AND RESPONSIBILITIES

  • Provide the necessary support for the local users based in Casablanca
  • Ensure the remote support for the Group Managers across the group
  • Ensure the Datacenters maintenance
  • Collaborate for the application of the group IT polices at all NETIS Group companies.

SUPERVISORY RESPONSIBILITIES

  • Provide the necessary support and training for the new staff
  • Coordinate with SCM Teams and 3rd party involved on any specific IT projects

KEY PERFORMANCE INDICATORS

  • IT Service management KPIs
  • Cybersecurity indicators
  • Service (servers & Network) availability

MINIMUM REQUIREMENTS / QUALIFICATION

  • Bachelor degree or Master degree in IT systems or Network field
  • Certifications would be a plus: CCNA, CCNP, MCSA, MCSE, NSE, ISO, COBIT, ITIL

EXPERIENCE

  • At least 3 years experiences in IT system and network administration

KNOWLEDGE

  • Strong problem-solving and trouble-shooting skills
  • Multi-site environment
  • Fluent English-speaking level

SKILLS & ABILITIES

  • Good practice of the Microsoft infrastructure environment
  • Comfortable with Could and Hybrid environment
  • Azure and O365 platform’s administration
  • Excellent level in Active Directory and related services
  • Ability to troubleshoot Linux and Windows servers
  • Experience with Firewalls and Cybersecurity in general
  • Backup systems knowledge is a plus

PERSONAL ATTRIBUTES

  • Personal attributes
  • High degree of Integrity
  • Initiative, creative & innovative
  • Excellent Communication Skills
  • Ability to multi-task
  • Team player
  • Reliable and proactive

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